I’m a little embarrassed to admit it, but I've definitely had a few “qualification visits” that weren't. As in, the visit happened, but the qualification didn't. At some of them I chickened out and didn’t ask the hard questions. At others, I simply let the conversation get away from me. I left these meeting without any new information about my prospect’s capacity or interests. The result: a wasted opportunity. … [Read more...] about Fearless Qualification Visits
That Time I Threw Up During a Donor Visit
I arrived at my prospect’s office just after the close of the business day. He and I were the only ones there. We sat down and began with the usual back-and-forth of strangers getting to know one another. Now, I had felt a little queasy since lunch, but it didn't seem like a big deal. Of course, that’s where it always starts. In my experience, there are three distinct stages you pass through before throwing up: 1) I hope this doesn't get … [Read more...] about That Time I Threw Up During a Donor Visit
Outreach #4 – Phone Script
Everything I know about making phone calls I've learned the hard way. The best fundraisers out there are good on the phone. Period. Once I realized how important this part of the job is, I knew I had to figure out how to get better. So, over time, I’ve gone from bumbling idiot on the phone to…just idiot, I guess. And now that prospecting calls are a key part of my daily process, I don’t hate them anymore. This is post #4 in a series on … [Read more...] about Outreach #4 – Phone Script
Outreach #3 – Email Scripts
This is the third post in our series on reaching out to new prospects. So far, we've tackled the inner game and we've set up a process that will guarantee a full pipeline for the foreseeable future. If you haven’t yet, I’d suggest taking a few moments to read the first two posts in the series. It’s now time to send some emails and make some calls! … [Read more...] about Outreach #3 – Email Scripts
Outreach #2 – A Winning Process
We've all worked with them. You know who I’m talking about. Gift officers who come in, start off well enough, but then completely flame out. Sure, they cultivate a handful of donors, and maybe land a major gift or two. But, they only ever get knee deep into their portfolios before sputtering to a stand-still. They’re gone in a little less than two years – off with another organization, repeating this same pattern. … [Read more...] about Outreach #2 – A Winning Process